The best way to contact Customer Service is by emailing us at firstname.lastname@example.org (be sure to send your full name and email address that is on your account so we can find you in our system) and if you are available by phone in the USA, please leave your number as well. If referencing an order, Order Numbers or Order Dates are very helpful. We will return your email as soon as possible and work with you regarding whatever question you have.
Please be aware that our Customer Service handles emails during normal business days Monday through Friday, between 8-2PST. If you have already emailed customer service, please allow 1-2 business days for a response. Please consider that weekends as well as holidays will delay our response. Your inquiries and concerns are very important to us so we will respond to you as soon as possible. God Bless.